Anti-spam policy

We have no tolerance towards spam

We trust you, and we assume, you'll only ever send emails to recipients who opted-in to receive emails from you. For example, via subscribe form on your blog to receive updates when a new article comes out. Do not import contacts to Sidemail that you found on the internet or bought — that's a no go.

Sending reputation

We require your account's bounce rate to remain below 7%, and the spam complaint rate below 0.1%. For Sidemail accounts with a low amount of historically sent emails, we have a slightly different calculation method to prevent rare cases such as when there's a bounce or complaint in just a few emails sent.

Account suspension

We'd hate to go down this route, but if we discover that a Sidemail user attempts to send out spam, or otherwise breaches this policy, we'll immediately suspend his account.

Questions? Get in touch.